Sale & Purchase

English for Sale & Purchase is a 30 hour course. It is ideal for both buyers and sales professionals, who require fluent business English to manage international clients, deal with foreign dealers and suppliers, attend international exhibitions, deal with complaints and enquiries to resolve them efficiently. English for Sales and Purchase presents the essential expressions and conversation techniques that will enable successful communication in different situations. Every lesson presents realistic scenarios and specific themes for selling and purchasing, such as approaching a new client, selecting potential suppliers, developing proposals, preparing of negotiations, typing up orders and deliveries, and dealing with or making complaints. It is suitable for professionals who have direct contact with customers for sales & purchase in a variety of contexts, including hotels, banks, helpdesks, merchandisers, salesmen, sales representatives, customer services and call centres. Participants learn the language skills, professional techniques, and specific strategies they need to communicate successfully in English with customers.